Task List | Citizens Advice

Citizens Advice help millions of people every year with their problems. Some problems come with many possible solutions. In situations like these, advisers will provide information from multiple areas of our public site.

Task lists enable advisers to take their client step-by-step through relevant processes without having to memorise which sections of the site should be referred to, while also reducing the burden on the organisation by allowing members of the public to self-serve where possible.

View full prototype.

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Initial wireframe sketch